Recent General Posts
The Decision to File a Insurance Claim
SERVPRO of Coeur d'Alene has encountered many types and sizes of water losses. The first step in the process of experiencing a water loss in your home is to ensure all family and guests are safe and their location is established.
The next step in the process is to turn-off the source of the water intrusion into the home, if possible. Always know the location of the main water line shut-off valve. If the water is coming from a toilet, sink, and other water lines they may have a separate shut-off valve for that specific water appliance. If possible, one person may call SERVPRO of Coeur d'Alene while another person is shutting appropriate water valves.
It is appropriate that the homeowner inform their insurance company of the event. However, prior to the actual submission of a formal claim to your insurance company, review your insurance policy and find out the amount of your deductible for the water loss. Next, ask SERVPRO of Coeur d'Alene to provide you with an estimate for the mitigation of the water loss. Next, request a couple of estimates to repair the damage to your home due to the water damage.
This information is important for the homeowner to determine as soon as possible. If your water loss deductible is $1,500.00, and your water mitigation/repair costs total $1,800.00, be sure and review this information with your insurance agent. Ask your agent to help you understand if this water loss will result in higher insurance premiums in the future. Ask how much, if any, your home insurance premium will rise.
On the other hand, if your water loss/repairs are $30,000.00 you will more than likely be encouraged to file an insurance claim. Your insurance agent most likely will be of great service in helping you make loss decisions.
Coeur d'Alene Residential & Commercial Services
SERVPRO of Coeur d’Alene provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Coeur d’Alene. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24-Hour Emergency Service
- Faster to Any-Sized Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7
Whether your Coeur d’Alene home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
There's never a convenient time for fire or Water damage to strike your Coeur d’Alene commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.
- Commercial Water Damage Restoration
- Commercial Fire Damage Restoration
Feel free to reach out to us today for your Residential and Commercial needs. We are always here to help!
Call SERVPRO - Coeur d' Alene When Disaster Strikes
SERVPRO Coeur d Alene will respond promptly to your emergency. SERVPRO Coeur d Alene is available 24 hours/Day.
Many of our satisfied customers have experienced world class quality service with SERVPRO Coeur d' Alene. Our Team constantly prepares for ways to improve our quality of service. World class quality service does not typically "just happen." Our Team consists of members who intentionally seek to exceed our customer’s expectations.
SERVPRO Coeur d' Alene employees know many of our customers have never experienced a flood or fire. Our customers reactions to a flood and/or fire vary greatly. We treat every customer with courtesy, respect, and respect for their home. It is SERVPRO - Coeur d Alene's responsibility to listen carefully to our customer’s specific preferences and conduct our work in accordance with those preferences.
Our employees are trained to provide our customers with a brief overview of the clean-up process and the corresponding timeline. Customers have shared their appreciation to SERVPRO – Coeur d’ Alene for ensuring our customer have a good understanding of all of the steps of the process.
Recently, we responded to a flooded home. It was clear one (1) customer was angry with the events leading up to the flooding. The customer had much anxiety. SERVPRO - Coeur d' Alene responded with sincere words such as, "we are very sorry you are having to go through this experience" and, “we will do our best to ensure they were able to attend an event later that evening.” SERVPRO – Coeur d’ Alene employees worked hard and assisted our customer in any we could to expedite the process.
Our SERVPRO employees discovered some options that would allow for a more rapid removal of the water. It worked! Within 3 1/2 hours of the initial notice the home was well on its way to drying. The tension was relieved and the family was overjoyed with our prompt and efficient service.
Few things at work are better than being a part of a successful project and having an elated customer.