The Decision to File a Insurance Claim

6/14/2019 (Permalink)

SERVPRO of Coeur d'Alene has encountered many types and sizes of water losses.  The first step in the process of experiencing a water loss in your home is to ensure all family and guests are safe and their location is established.

The next step in the process is to turn-off the source of the water intrusion into the home, if possible.  Always know the location of the main water line shut-off valve.  If the water is coming from a toilet, sink, and other water lines they may have a separate shut-off valve for that specific water appliance.  If possible, one person may call SERVPRO of Coeur d'Alene while another person is shutting appropriate water valves.

It is appropriate that the homeowner inform their insurance company of the event.  However, prior to the actual submission of a formal claim to your insurance company, review your insurance policy and find out the amount of your deductible for the water loss.  Next, ask SERVPRO of Coeur d'Alene to provide you with an estimate for the mitigation of the water loss.  Next, request a couple of estimates to repair the damage to your home due to the water damage.

This information is important for the homeowner to determine as soon as possible.  If your water loss deductible is $1,500.00, and your water mitigation/repair costs total $1,800.00, be sure and review this information with your insurance agent.  Ask your agent to help you understand if this water loss will result in higher insurance premiums in the future.  Ask how much, if any, your home insurance premium will rise.

On the other hand, if your water loss/repairs are $30,000.00 you will more than likely be encouraged to file an insurance claim.  Your insurance agent most likely will be of great service in helping you make loss decisions.