Recent Posts

Types of Fires

12/31/2021 (Permalink)

Types of Fires 

SERVPRO Fire Damage

Knowing the difference between the types of Fires can be life-saving to you, your family, friends and businesses!

First, please know that fueling agents break down 5 types of Fires into these categories: Class A, B, C, D and of course Class K.

Each type of a fire should be handled differently due to their different types of flammable materials. Always be cautious, a bad move can make the situation more dangerous! 

It is important to know which type of fire extinguisher to use! First, pull the pin and aim the nozzle from a safe difference. Then slowly squeeze the handle (sweeping the nozzle from side to side) until the fire has been put out. When using a fire extinguisher, make sure to aim low at the base of the fire.

Always make sure the fire extinguisher is up to date (date-checked) and in working condition. This is imperative for when disasters strike. There is nothing worse than needing a fire extinguisher at the moment of an emergency and it won't work!  

Most importantly, you'll want to use the proper extinguisher when putting out a fire. Contact your local fire department for more information. Also know, that here at SERVPRO of Coeur d'Alene we are here to help with the after-math of disasters such as these. Our contact number is 208-457-1234 and we are open for emergencies 24/7 365 days a year! We take pride in having one of the fastest response times around with our 1-4-8 guarantee. Contact SERVPRO of Coeur d'Alene for all of your Restoration needs. 

"We are Faster to ANY Disaster"!   

Homeowner Fire Tips

12/10/2021 (Permalink)

Homeowner Fire Tips

Are you prepared? 

12/10/21

How can you prepare to avoid house fires this Winter? Here are some great tips from your local SERVPRO of Coeur d'Alene location! 

  • Fireplace Safety and You- Be sure to have your chimney cleaned frequently. Without a good cleaning, your chimney can start to accumulate creosote. Creosote IS flammable and is the cause of many chimney fires. A cleaning and regular inspection will help prevent fires and can save lives!!!
  • Install & Maintaining Smoke Alarms- Fires often occur at night when all are asleep. They spread rapidly and fumes run throughout the home too quickly. Smoke alarms will give you early warning signs. Keep them up to date.
  • Appliance Care (Maintain & Monitor)- Clean the lint trap in your dryer after each use, make sure all pathways are clear to prevent a fire. Keep an eye on your built-in furnaces as well- they can be a fire hazard.
  • Convenient Space Heaters- Portable space heaters are an easy fix for cold weather. In order to keep safe, keep all combustible clutter @ a 3-feet minimum away in each direction. Choose a space heater that has an automatic shut off. Make sure to operate and re-fuel portable generators only when you are outdoors. There needs to be adequate ventilation.
  • Lights- Always use the correct wattage for your light bulbs. Certain lamps or light fixtures can cause a fire if they become too overheated. People tend to assume that leaving a light on is safer to protect theft, etc. On the contrary, leaving lighting on can cause fires if the materials around the light bulb are flammable and the light is overheated.
  • Are you prepared? Look around the house for 2 to 3 ways to make a fast exit in case of emergency. If there is a second floor, make sure your family knows how to easily open the windows and deploy a ladder. Conducting fire drills regularly with a designated meeting space is a best practice!

Call anytime, night or day. We are open for emergencies 24/7, 365 days a year @ 208-457-1234! 

Wading Through a Commercial Water Disaster

12/10/2021 (Permalink)

Your Commercial Business & Water Issues

12/10/2021

While water damage is bad in any situation, in commercial properties, the disaster is magnified. The business must close during the cleanup process; the employees are temporarily out of work, and the consumers are forced to go elsewhere for their goods and services. While it is all likely temporary, it is still a big financial hit to the business and those who count on it. Therefore, it is necessary to act quickly after the initial disaster to reduce the length of the interruption. One of the best ways to do that is to start the cleanup as soon as possible and to follow a routine when doing so.

1. Be Safe

It is essential to be safe when wading through the floodwater. While broken pipes may have housed clean water, it is likely that the subsequent damage and standing has led to contamination. Also, if flood levels reached electrical outlets, the risk of electrocution is possible. Therefore, turn off the power to the affected areas before entering them.

2. Pump Out Excess Water

It is essential to remove the excess water quickly to reduce the exposure and potential water damage. Start drying out the area by first using pumps and shop vacs to excavate the standing waters. It is essential to wear gloves and masks during this phase of the cleanup.

3. Use Fans and Air Movers

Once the water cleanup and removal is finished, you can bring in air movers and fans to help dry out your facility. It is vital to take your time during this step because rushing may not allow adequate drying time, leaving you with materials that are still contaminated and not suitable for restoration.

4. Hire a Restoration Company

Lastly, a restoration specialist in North Idaho, the area can help restore your business to full operations the right way. These companies have experience with all types of disasters, and they have trained and certified professionals on staff to help you sort through the process.

Commercial water damage can be a costly and intimidating disaster. However, the key to successful mitigation and restoration is fast action.

4 Ways To Prevent Storm Damage at Commercial Buildings

12/10/2021 (Permalink)

Take These Four Preventative Measures Prior to a  Storm

Storms can cause significant damage to commercial buildings. Unlike a pipe break, any interior damage that results from leaks or a sewer backup is likely to involve contaminated water. Property owners should pay attention to the weather forecast and take these four preventative measures in the weeks, days or hours prior to a spring storm in Idaho 

1. Trim Trees

Tree branches and limbs are among the most common causes of storm damage. Heavy overhanging limbs may fall on a roof, causing a leak or collapse or becoming dangerous flying debris. Even small branches and leaves can block a drainage system and increase the risks of roof leaks and flooding.

2. Protect Windows

Depending on the location of the structure, the property owner may want to consider installing storm shutters. The cost of these components varies depending on the number of windows that require protection and the shutter material. If a spring storm is expected to arrive within hours or days, building owners or managers can nail up plywood to temporarily cover windows or apply tape in an "X" shape to prevent shattering.

3. Bring Outdoor Items Inside

Any items kept outside should be stowed inside whenever a severe storm is on the forecast. This includes outdoor furniture and trash containers as well as antennas and other delicate equipment on the roof.

4. Clean Out Drainage

Business owners can prevent water from accumulating on the roof or around the foundation of their commercial buildings by clearing out gutters, downspouts, and roof drains at least twice a year. Rainwater should be directed water away from the base of the structure.

Each of these measures may reduce the risk a spring storm poses to a commercial property in Idaho. If adverse weather conditions damage the roof or other structural components and cause leaks, building owners or managers should arrange for cleanup and restoration. 

Commercial Services for your Business

12/9/2021 (Permalink)

Tips from your local

Coeur d’Alene office….

Your commercial property’s appearance speaks volumes to you and your clients. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO of Coeur d’Alene has the training and expertise to help make it “Like it never even happened.”

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Professional from your local Coeur d'Alene area to get the job done right the first time. SERVPRO of Coeur d’Alene will respond promptly and make your workspace look its very best.

We know you don’t have time to worry about common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call your local SERVPRO of Coeur d’Alene. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Coeur d’Alene to make your workspace look its very best.

SERVPRO of Coeur d’Alene will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

SERVPRO of Coeur d’Alene offers cleaning services ranging from cleaning restaurant hoods to removing bio-hazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

Do you have questions? Feel Free to call us today, 24/7 @ 208-457-1234!

Have a Safety Plan for Your Business!

12/8/2021 (Permalink)

ERP SERVPRO.COM/READY picture ERP SERVPRO.COM/Ready picture

Have a Safety Plan for Your Business!

Do you have an Emergency Ready Plan (ERP) in place? 

12/8/2021

We have all heard the saying "Business As Usual". What happens when things don't go as planned? Let's say it is a Monday morning and you (as the shift manager) are going into work. You notice a massive puddle (expanding rapidly) which happened due to a pipe that burst. You immediately start to feel panic and start thinking of who to call first. You are looking through your phone, papers in your office and time is going by that you cannot afford. Where do you start? 

You remember that you have what is called an ERP from SERVPRO (an Emergency Ready Plan). You suddenly feel relief as all of your contacts are in this binder. You are able to call the plumber immediately and contact SERVPRO for water mitigation through the ERP mobile app. With SERVPRO's 1-4-8 response time guarantee, you now have peace of mind knowing that your business will be in good hands. HELP IS ON THE WAY! 

SO, What exactly is this ERP? To give a brief explanation, and Emergency Ready Plan is a plan that is put in place specifically for when emergency strikes. It is a binder that includes all of your contact information. Everything from the Manager and Owner contact, Plumbers, Sprinkler Fitters, insurance Company/Agent (and policy numbers), Water/Electric/Gas Accounts, Fire Dept, Police and Hospital Information, etc. These ERP's have descriptive pictures which helps you know ever part of your business. With access to our mobile app, you are able to take full advantage of this NO COST service. 

Contact us anytime for an appointment. Keep your business up and running with peace of mind and an action plan in place! We are in business so you can stay in business!

SERVPRO of Coeur d'Alene 208-457-1234 

Reset Your Business!

12/8/2021 (Permalink)

Spray cleaning with gloves Spray cleaning with gloves

Reset Your Business! 

12/8/2021

If you’re an operating business owner then you tend to know how important it is at this time to have confidence that you’re functioning in the cleanest, safest environment possible. That’s why many businesses are calling on SERVPRO of Coeur d’Alene to help them in the deep cleaning of their spaces so that employees and customers alike feel good about coming in.

It has been a countless fight against the COVID-19 virus and is important to know where to get a deep cleaning in the event of an outbreak. Furthermore, as things are slowing down in this area, SERVPRO of Coeur d’Alene professionals have the skills and the tools to give your business a clean reset, so you can get back to “normal”.

As the deadly COVID-19 virus made its way into the U.S., SERVPRO’s expertise in cleanup and restoration was called on to help. SERVPRO went to the frontlines in the battle to decontaminate facilities early on in the pandemic.

Business owners from small restaurants to major brands have come to know SERVPRO as a name they can trust in an emergency because of their reputation as the #1 choice in the cleanup and restoration industry. SERVPRO of Coeur d’Alene is that trusted locally owned and operated location for all of North Idaho!

Are you needing a reset for your business? Call us at SERVPRO of Coeur d’Alene today 208-457-1234.

Water Damage Extraction

12/8/2021 (Permalink)

Water extraction on carpet by Servpro employee in residential home. SERVPRO Water Removal from carpet in residential home.

WATER DAMAGE

Water Extraction…

12/9/21

Water extraction removes the majority of the water from your home or property. By performing a thorough water extraction, SERVPRO of Coeur d’Alene helps reduce the drying time and help to prevent mold and secondary water damage. By using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water from your property.

Move-Out / Pack-Out

If your home requires extensive restoration or cleaning, SERVPRO of Coeur d’Alene can conduct an organized, efficient move-out to protect your belongings from further damage.

  • Move-Out Service

Emergency Water Removal

Highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

SERVPRO of Coeur d’Alene inspects the carpet and pad and determines if it should be removed to protect the sub-floor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Please feel free to contact us with any and all questions or concerns regarding Water Damage and the steps that we take to make it “Like it never even happened.” Our main contact phone number is (208) 457-1234.

1-4-8 Response Time

12/8/2021 (Permalink)

1-4-8 Response Time

Have you heard of SERVPRO's Service Response Guidelines?

Within just 1 hour from notice of loss, a SERVPRO of Coeur d’Alene professional will contact you to arrange for service. 

Within 4 hours of loss notification, a local SERVPRO of Coeur d’Alene professional will be on-site to start mitigation services. 

Within 8 hours of on-site arrival, a verbal briefing of the scope will be communicated to you by your local SERVPRO of Coeur d’Alene professional. 

What can SERVPRO of Coeur d’Alene do for you?

  • Fire smoke and Soot Cleanup and Restoration
  • Water Removal and De-humidification
  • Crime Scene, Bio-hazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Carpet and Hard Floor Cleaning and Car
  • Odor Identification and Deodorization

Being timely is important when disaster strikes and we work hard to make sure we are there when you need us the most!

Why SERVPRO? Why not!

Call us today @ 208-457-1234

Your Local SERVPRO of Coeur d’Alene

Storm Damage & Your Valuables

12/8/2021 (Permalink)

STORM DAMAGE AND YOUR VALUABLES 

12/9/21

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO of Coeur d'Alene understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions, Call Us Today @ 208-457-1234! 

Contents Restoration

At SERVPRO of Coeur d'Alene we have a “restore” versus “replace” mentality that can help you save money while preserving precious keepsakes that can’t be replaced. With evaluating contents to determine what items can be restored back to their condition before the water damage and which items can't and will need to be replaced. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, your SERVPRO of Coeur d'Alene can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Water-damaged electronics from a storm can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document and Photo Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Coeur d'Alene can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  1. Air Drying
  2. De-humidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. SERVPRO of Coeur d'Alene can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. 

Our Contents Claim Inventory Service:

  • Pre-loss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

SERVPRO of Coeur d'Alene cares about what happens to you and your belongings, especially during a storm or flood. 

Call SERVPRO of Coeur d'Alene- Your locally owned and locally operated franchise in Hayden, Idaho. 

208-457-1234