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Why SERVPRO CDA Testimonials

11/10/2020 (Permalink)

SERVPRO We're Open for Business picture SERVPRO We're Open for Business picture

Why SERVPRO CDA 

Customer Testimonials 

11/10/2020

If you have ever had a disaster in your home whether it was flooding and water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic you might wonder who among all the restoration and clean up companies to call. SERVPRO has over 50 years of experience, highly trained certified technicians, 24-hour emergency service, we are locally owned and operated, and a trusted leader in the restoration industry.  If you are not sure if SERVPRO is the right pick, please check out these testimonials left by some of our customers!

A horrendous mess made into an incredible experience by an amazing team of professionals. When I first called SERVPRO, I was over my head and in tears with the mess I was left to clean up by myself. Paige and Angela listened carefully and patiently to my plight and were efficient with providing an estimate that worked with my finances. They were ready to clean faster than I was, and when it came time to do the dirty work, their awesome team, Cindy, Sabrina, and Matt, were friendly, polite, compassionate and efficient beyond measure. They turned "the rat room" into a cellar, and made a level of clean that I have never seen in that space before. I will forever recommend SERVPRO and their teams of professionals for any restoration or deep cleaning work. Would I personally hire them again? Undoubtedly, absolutely, 110%

(Review on Google)

The team at SERVPRO is by far the best. I work with a lot of different companies and I’ve never worked with such an honest, kind, fair and hard-working team. I will ALWAYS recommend them to all my customers, friends and family.

(Review on Google)

Wow! My wife called while I was at work and said the basement flooded. Water had gotten underneath LVP and a Bar area. The team was on scene in less than an hour and although we had the visible water cleaned up they pulled minimal moldings and placed equipment to dry everything out. 24 hours later everything was dry! Will definitely recommend them to anyone that could use their services! A +.

(Review on Facebook)

When looking for the right professionals for restoration, call SERVPRO of Coeur d'Alene @ 208-457-1234.

Proprietary Cleaning Agents And Your Home!

11/10/2020 (Permalink)

Flooded Basement Flooded Basement

Our Technicians Use a Variety of Proprietary Cleaning Agents to Restore North Idaho Homes

11/10/2020

No matter where you live, it can flood. Severe weather, torrential rainfall and melting snow can cause flooding. When floodwaters rage, they invade homes, leaving disaster in its path. Water extraction and cleanup are a primary concern.

How are Homes Affected by Floodwater?
During natural disasters, 90% of the damage is caused by flooding. Floodwater is Category III, meaning it is highly contaminated. Sewage, bacteria, debris, and medical waste can all be found in the water pouring into your home due to flooding. Standing water is not only a biohazard, but the moisture alone can damage structural elements and the contents of the residence. Flooded homes needs professional mitigation.

Decontaminating the Premises
Water extraction and sanitation are dealt with before structural drying begins. Preventing the spread of microbes is an immediate concern. Our EPA-registered proprietary cleaning agents remove contaminants and help with foul odors. We employ the following:
    •    Antimicrobials – These products inhibit microbe growth and development, preventing them from spreading.
    •    Biocides –Chemical agents that mitigate living organisms. Viricides and fungicides are in this group and deal with microbial sanitary concerns.
    •    Disinfectant – Common disinfectants include quaternaries, alcohol, chlorines, and phenols. This class of antimicrobials kills up to 99% of germs.
    •    Sanitizers – Cleaning agents that reduce microbial levels to safe levels.
    •    Sporicides – remediate bacterial growth and fungus. Used for mold.

Contaminated surfaces get treated with the appropriate cleaning agent. As cleanup and restoration move forward, items are re-treated as needed. Our technicians are experts in flood damage control. Our goal is to return your home to preloss condition, if possible.

Contact SERVPRO of Coeur d'Alene at (208) 457-1234 for expert flood damage service. We’re Faster to Any Size Disaster!

SERVPRO Has The Equipment You Need

11/10/2020 (Permalink)

Flooded Kitchen and Hall Space Flooded Kitchen and Hall Space

SERVPRO has the Equipment and Manpower for Complete Flood Damage Restoration 

11/10/2020

Floodwaters can inundate a home in minutes, bringing water, debris, and toxic chemicals/materials into your home. Many homeowners do not have flood insurance due to the expense, or insurance coverage is not offered. When a flood occurs, many try to do the cleanup themselves to save money. However, there can be severe impacts taking this approach.

SERVPRO has witnessed the results and the damage caused by floods. We bring a team of experts and high capacity equipment to extract the water, remove damaged materials, and disinfect all affected areas. Unsalvageable materials are removed, and anything that can be salvaged is saved. Our equipment is set up in specific patterns to efficiently remove humidity and dry your home, including difficult to reach areas.

How Long Does it Take to Dry My Home?

The amount of flood damage can vary. The size and the scope of the loss, how long the water was in place, and the kind of building materials will determine how long it takes to dry your home. Shop-Vacs and room fans cannot correctly dry materials and structure before mold begins to set in.

SERVPRO utilizes high volume air movers and dehumidifiers to dry the affected area properly. A home or office can be dried within two or three days from the initial event. However, homeowners who initially tried to dry their homes before calling our team may find more water damage caused by the long exposure. Wood products absorb moisture and swell. Moisture can seep into concrete walls, which takes longer to dry. Mold colonies may have also begun to grow.

Don’t hesitate to call SERVPRO of Coeur d'Alene to help avoid additional water damage by allowing water to penetrate structures and building materials.

Call Today @ 208-457-1234

Storm Damage And Your Property

11/10/2020 (Permalink)

Snowy Background- SERVPRO "we are here to help" Snowy Background- SERVPRO "we are here to help"

Storm Damage And Your Property 

11/10/2020

Dealing with repairs and insurance companies after severe weather hits your property can be difficult. Homeowners can use the following tips to help tackle the storm damage caused by hard rains, flooding, or storm-related issues.

SAFETY FIRST

If you and your family were away from home when the storm hit, do not return until it has been confirmed safe. Contact a storm damage expert like SERVPRO of Coeur d'Alene; we’ll help you determine what the next step should be.

INSURANCE

You will need to contact your homeowners’ insurance agent as soon as possible. If your neighborhood has sustained widespread damage, find out if any special teams of insurance agents, relief workers, or contractors are coming to the area. Check your policy to find out what actions you need to take or talk to your agent to make sure you are following the proper procedures. Not following these actions correctly could result in a reduced claim. Inspect your property and make a list of all damages; take photographs of all noted damage if at all possible.

RECORDING AND DOCUMENTING

Document your neighbor’s damages, as well; this can prevent the insurance provider from downgrading your claim by saying the damage is from your neglect of maintenance or other unrelated issues by giving them a way to compare. Keep a record of all the communication you have with your insurance provider, and don’t do any unnecessary repair work yourself. Hire a trusted storm damage restoration service provider such as SERVPRO of Coeur d'Alene to handle any repairs.

BE SCAM FREE

Always check the adjuster’s identification. If you are evacuated, ask for money from your claim upfront. If they agree, you will be given a check for an amount that will be deducted from your final settlement. Some providers will automatically offer a partial payment early on during the process. Review it carefully and decline it if you feel uncomfortable with any part of it. Never be afraid to ask questions and to expect an answer that makes sense or seems fair. 

Dealing with the aftermath of a storm is stressful, but reacting properly will be an immense help and can prevent problems down the road.

Your SERVPRO of Coeur d'Alene team is ready to help 24/7. Call us for your fire or water damage issues at (208) 457-1234, or visit our website.

Have a Safety Plan for your business!!!

10/8/2020 (Permalink)

ERP SERVPRO.COM/READY picture ERP SERVPRO.COM/Ready picture

Have a Safety Plan for your business!!!

Do you have an ERP in place? 

10/8/2020 

We have all heard the saying "Business As Usual". What happens when things don't go as planned? Let's say it is a Monday morning and you (as the shift manager) are going into work. You notice a massive puddle (expanding rapidly) which happened due to a pipe that burst. You immediately start to feel panic and start thinking of who to call first. You are looking through your phone, papers in your office and time is going by that you cannot afford. Where do you start? 

You remember that you have what is called an ERP from SERVPRO (an Emergency Ready Plan). You suddenly feel relief as all of your contacts are in this binder. You are able to call the plumber immediately and contact SERVPRO for water mitigation through the ERP mobile app. With SERVPRO's 1-4-8 response time guarantee, you now have peace of mind knowing that your business will be in good hands. HELP IS ON THE WAY! 

SO, What exactly is this ERP? To give a brief explanation, and Emergency Ready Plan is a plan that is put in place specifically for when emergency strikes. It is a binder that includes all of your contact information. Everything from the Manager and Owner contact, Plumbers, Sprinkler Fitters, insurance Company/Agent (and policy numbers), Water/Electric/Gas Accounts, Fire Dept, Police and Hospital Information, etc. These ERP's have descriptive pictures which helps you know ever part of your business. With access to our mobile app, you are able to take full advantage of this NO COST service. 

Contact us anytime for an appointment. Keep your business up and running with peace of mind and an action plan in place! We are in business so you can stay in business!

SERVPRO of Coeur d'Alene 208-457-1234 

Unexpected Fire Hazards in Your Home

10/8/2020 (Permalink)

Picture of exterior house on fire Picture of exterior house on fire

Unexpected Fire Hazards in Your Home 

Your Home and You...

10/8/2020

Some of the most dangerous fire hazards in your home are completely unexpected and are things you might not think about on a daily basis. Not all fire hazards are so predictable like leaving a candle unattended or smoking inside your house. The lesser-known fire hazards are just as troubling than most common ones because you do not see them coming until it is too late.

Here are some unexpected fire hazards in your home that you should pay attention to:

  • Dryer lint – Excessive heat and lint buildup is just asking for trouble. It is important to clean the dryer vent and exhaust duct regularly.
  • Dust – Dust can be a fire hazard if it collects near floor heaters, electronics and sockets. If sparks fly, dust piles can ignite and start a house fire. Be sure to look under appliances and remove dust buildup.
  • Gas water heater – Clothes piled too close to a gas water heater can ignite when the water heater comes on.
  • Laptops – Laptops running for long periods of time tend to get fairly hot. A hot laptop that is left on a bed, couch, blanket or other soft surfaces can prevent air flow in and out of the cooling vents. This can produce enough heat to ignite and start a fire.
  • Crumbs in the toaster – Have you checked your toaster crumbs recently? As crumbs pile up on the bottom, a spark can easily catch fire and start a flame that catches on to items surrounding the toaster.
  • Leaves in gutters – Allowing leaves to gather up in your gutters or bushes to over grow can cause a major fire risk. Be sure to clean your gutters and your lawn regularly to reduce the risk of a fire.

An unexpected fire is devastating and can destroy your home along with your personal belongs. Be proactive in protecting your home from a fire hazard. Be alert and check your house routinely. If the unimaginable ever does happen, we are always ready to help.

SERVPRO of Coeur d'Alene 208-457-1234 

Fire Departments and House Fires

10/8/2020 (Permalink)

Picture of fire truck Picture of Fire Truck

Fire Departments and House Fires 

House Fires and You! 

10/8/2020

House fires are caused by a number of things, such as lightning, brush fires, electrical shorts, candles, fireplaces, heaters and more. Fire damage is often doubled with water damage due to the firefighters' efforts to extinguish the flames. 

Home fires are dangerous. The best precautions to take are having a plan in case of emergencies and having working smoke detectors in the home. A plan needs to be in place of how each person will get out of the house and where to meet in the event of a fire.

Fire is fast and deadly. The smoke is just as dangerous as the flames. Once you are outside of your home during a fire, NEVER re-enter the home. The smoke will make it hard to see and breathe. Wait for the fire department to do what they are there to do, talk with your agent and CALL SERVPRO of Coeur d'Alene at 208-457-1234. We are trained and experienced to help you with fire damage including: board ups, reconstruction, content cleaning from smoke and soot, and the list goes on.  

Should you experience a fire damage, we are always #HereToHelp.

Homeowner Fire Tips

10/5/2020 (Permalink)

House fire with yellow tape and lady House fire with yellow tape and lady

Homeowner Fire Tips

Are you prepared? 

10/5/2020

How can you prepare to avoid house fires this Fall? Here are some great tips from your local SERVPRO of Coeur d'Alene location! 

  • Fireplace Safety and You- Be sure to have your chimney cleaned frequently. Without a good cleaning, your chimney can start to accumulate creosote. Creosote IS flammable and is the cause of many chimney fires. A cleaning and regular inspection will help prevent fires and can save lives!!!
  • Install & Maintaining Smoke Alarms- Fires often occur at night when all are asleep. They spread rapidly and fumes run throughout the home too quickly. Smoke alarms will give you early warning signs. Keep them up to date.
  • Appliance Care (Maintain & Monitor)- Clean the lint trap in your dryer after each use, make sure all pathways are clear to prevent a fire. Keep an eye on your built-in furnaces as well- they can be a fire hazard.
  • Convenient Space Heaters- Portable space heaters are an easy fix for cold weather. In order to keep safe, keep all combustible clutter @ a 3-feet minimum away in each direction. Choose a space heater that has an automatic shut off. Make sure to operate and re-fuel portable generators only when you are outdoors. There needs to be adequate ventilation.
  • Lights- Always use the correct wattage for your light bulbs. Certain lamps or light fixtures can cause a fire if they become too overheated. People tend to assume that leaving a light on is safer to protect theft, etc. On the contrary, leaving lighting on can cause fires if the materials around the light bulb are flammable and the light is overheated.
  • Are you prepared? Look around the house for 2 to 3 ways to make a fast exit in case of emergency. If there is a second floor, make sure your family knows how to easily open the windows and deploy a ladder. Conducting fire drills regularly with a designated meeting space is a best practice!

Call anytime, night or day. We are open for emergencies 24/7, 365 days a year @ 208-457-1234! 

Categories of Water Damage

10/5/2020 (Permalink)

Water in a commercial hallway Water in a commercial hallway

Categories of Water Damage 

1, 2, 3 and GO! 

10/5/2020

One of the first things our water technicians learn while training is the difference between Category 1, 2 and 3 water and how to treat each damage.

Category 1- This water just means it is clean water and it does not pose a risk if a person comes in contact with it. It could be from faucets, water fountains, the bathtub. Category 1 water can change to category 2 or 3 if it comes into contact with other sources, surfaces or materials.

Category 2- This water or “gray water” damage come from toilet bowls with urine, washing machines, dishwashers, and sump pump failures. This type of water contains a significant degree of chemical, biological or physical contaminants.

Category 3- This water or “black water” is the most dangerous type of classification. It is extremely unsanitary, since it contains pathogenic, toxigenic and many types of harmful bacteria. This type of water could cause severe illnesses or even death if ingested. Sewage backup, flooding, standing water and ground surface water are categorized as 3.

SERVPRO of Coeur d'Alene is available 24 hours a day and has the knowledge and experience to deal with any of these categories for water. Call us anytime @ 208-457-1234 and let us handle this disaster for you!

Cleaning Services and Commercial Buildings

10/5/2020 (Permalink)

Green SERVPRO truck in front of commercial building Green SERVPRO truck in front of commercial building

Cleaning Services and Commercial Buildings

You and your business! 

10/5/2020

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Coeur d'Alene can help! You'll never have the worry and stress of wondering if you have placed your business in the right hands! When grime, odor, and moisture issues go beyond the scope of your regular janitorial service, you can trust the professionals! SERVPRO of Coeur d'Alene is located in Hayden, ID. We are trained, experienced and detailed in what we can do and have your very best interest in mind. Your concerns matter to us!

So, whether it’s removing an odor problem or deep cleaning flooring and/or carpets, you can rely on us to make your workspace or warehouse shine like it once did before.

We get the job done right! Our SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products 

Have Questions? Call Today 208-457-1234!