Recent Posts

Types of Fires

1/1/2021 (Permalink)

Fire Damage picture with fire and wood planks Fire Damage picture with fire and wood planks

Types of Fires 

SERVPRO Fire Damage


Knowing the difference between the types of Fires can be life-saving to you, your family, friends and businesses!

First, please know that fueling agents break down 5 types of Fires into these categories: Class A, B, C, D and of course Class K.

Each type of a fire should be handled differently due to their different types of flammable materials. Always be cautious, a bad move can make the situation more dangerous! 

It is important to know which type of fire extinguisher to use! First, pull the pin and aim the nozzle from a safe difference. Then slowly squeeze the handle (sweeping the nozzle from side to side) until the fire has been put out. When using a fire extinguisher, make sure to aim low at the base of the fire.

Always make sure the fire extinguisher is up to date (date-checked) and in working condition. This is imperative for when disasters strike. There is nothing worse than needing a fire extinguisher at the moment of an emergency and it won't work!  

Most importantly, you'll want to use the proper extinguisher when putting out a fire. Contact your local fire department for more information. Also know, that here at SERVPRO of Coeur d'Alene we are here to help with the after-math of disasters such as these. Our contact number is 208-457-1234 and we are open for emergencies 24/7 365 days a year! We take pride in having one of the fastest response times around with our 1-4-8 guarantee. Contact SERVPRO of Coeur d'Alene for all of your Restoration needs. 

"We are Faster to ANY Disaster"!   

Your Trusted Restoration Company

12/2/2020 (Permalink)

Fire started in an oven Fire started in an oven

Fires happen all around us! They are those kind of emergencies that nobody wants to have to deal with. They can leave families in despair, worrying about having coverage for their home and belongings. One thing we don't want you to worry about is having the right restoration company taking care of you! We have years of experience working with insurance carriers and agents all over the nation, as well as our first responders. It is our job and our duty to help our community and support them when tragedy strikes. If you ever encounter a fire, you can have peace of mind knowing that when you call our local office, we will be on our way to assist. SERVPRO of Coeur d'Alene offers what we call our 1-4-8 response time guarantee. This means that within one hour you will be contacted, within four hours we will be on the scene doing what we do best and in eight hours you or your insurance contact are getting a verbal or written estimate of services. Don't hesitate to call us 24 hours a day, 7 days a week at 208.457.1234. We are here for you!

Why SERVPRO- Trained and Knowlegable

12/2/2020 (Permalink)

Male and Female SERVPRO employees at an event Male and Female SERVPRO employees at an event

During these Covid times it is important that you have a restoration company available that has the correct tools, equipment, knowledge and attitude to get the job done right! What makes SERVPRO different? With over 1800 locations nationwide and in Canada, with years of experience and over 15,000 trained employees, we've only succeeded and grown with every year. Trust is one of the most important values when looking for a restoration company. You are entrusting your emergency situation to us, in many regards you are entrusting your home, family and contents. You will be looking for a restoration company that is reputable, trustworthy and most importantly a company that will take care of your situation like they would their own. Our motto still stands, we make it "Like it never even happened." SERVPRO of Coeur d'Alene is one of the many locations SERVPRO has nationwide. We are locally owned and operated and take pride in the work that we do for our community and its surrounding areas. So, when you are looking for the right company to handle your emergency, call SERVPRO of Coeur d'Alene at 208.457.1234.

Cleaning- Know The Difference

12/2/2020 (Permalink)

Red and White- FAQ Frequently Asked Questions picture Red and White- FAQ Frequently Asked Questions picture


Cleaning- Know The Difference 


When looking for information to clean your home or business (especially during times of COVID), it is very important to know the facts of what works and why! 

SERVPRO of Coeur d'Alene wants to give you this information... KNOWLEDGE IS POWER! 

So, what needs to be done to help your home or business stay clean and sanitary? 

Here are some informational tips that will help!!!

* What does a Sanitizer do?

Sanitizers reduce pathogens to safe levels for occupants! (Fogging is a great example of this).

 * What does a Disinfectant do?

Disinfecting destroys microorganisms but does not destroy their spores. (After fogging, wipe down is considered disinfecting) 

* What does a Sterilizer do?

Sterilizers destroy microorganisms including their spores. (These are considered "STERILE environments") Most of what we do, is Sanitize and Disinfect.

Stay safe and healthy! There is POWER in knowing the difference.:)

Call SERVPRO of Coeur d'Alene for all of your restoration needs. 208-457-1234

Commercial Storm Damage

12/2/2020 (Permalink)

SERVPRO "If you have storm damage" picture SERVPRO "If you have storm damage" picture

Storm Damage 

Commercial Storm Damage


Storms and inclement weather are definitely devastating to any business! Wind damage, heavy rain, snow and ice and flooding can occur suddenly and cause substantial damage in a matter of minutes. There is never a convenient time for flooding or storm damage to strike your business. Every hour that is spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

  • 24 Hour Emergency Service
  •  Faster to Any Size Disaster
  •  A Trusted Leader in the Storm and Water Restoration Industry with over 1,850 Franchises
  • Trained and Knowledgeable Staff 

Commercial Restoration Presents Unique Challenges

SERVPRO of Coeur d'Alene has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion.

Call us today @ 208-457-1234

Safety Measures for your Business & Employees

12/2/2020 (Permalink)

Safety is our priority picture Safety is our priority picture


Safety Measures for your Business & Employees


Keeping your workplace safe encourages your employees to...

-Practice good hygiene and stop shaking hands (use other non-contact methods of greeting and clean hands with sanitizer or wash their hands frequently).

-Avoid touching faces and cover coughs and sneezes.

-Disinfect surfaces like doorknobs, tables, desks, and handrails regularly and increase ventilation by opening windows or adjusting air conditioning.

-Be careful with meetings and travel. Use video conferencing, if available, for meetings. When video conferencing is not possible, hold meetings in open, well-ventilated spaces. Consider adjusting or postponing large meetings or gatherings.

-Assess risks of business travel.

-Handle food carefully. Limit sharing food with others and strengthen health screenings for cafeteria staff and their close contacts. Ensure cafeteria staff and their close contacts practice strict hygiene.

-Stay home if sick or if there is a sick family member in the home.

These tips are brought to you by your local SERVPRO of Coeur d'Alene. 


Black VS Gray Water

12/2/2020 (Permalink)

water black versus gray picture water black verses gray picture

Water Damage

Black VS Gray Water


Every single day we use water, it is the most important thing for man and all living things to survive. Most water is collected as waste-water. Our daily activities and chores that involve using water, produce waste-water which is collected in tanks. Waste-water has two categories, black water and gray water. These two different kinds of waste-water must be kept in separate tanks because they each have different levels of contamination and are treated differently.

Black water is waste-water from toilets and bathrooms that include fecal matter and urine. Also known as sewage or brown water, it can carry disease causing bacteria that are harmful to anyone who encounters it (Also considered Category 3). Black water can also be referred to as flood water that generally comes from overflowing bodies of water as a result of heavy rain, hurricanes, tsunamis or typhoons that combine with sewage water that can overloaded with bacteria. Recycled black water is only used as fertilizer, it must be processed and decomposed accurately to destroy the bacteria.

Gray water is waste-water that comes from sinks, washing machines, and bathtubs (also known as Category 2 water). It doesn’t have as many contaminants as black-water and is easier to treat. Recycled gray water can be used for irrigation and in constructed wetlands. If the gray water is from the sink, food particles from it can help nourish plants. Recycled gray water is very useful when it comes to times of drought when water is scarce.

Never drink gray water or black water, if you have an issue with either one, you will need to have it addressed to fix it right away. If gray water goes untreated, it can turn to black water within 48 to 72 hours.

Call us anytime for assistance at 208-457-1234. SERVPRO of Coeur d'Alene is here to help! 

Winter Storms and Ice Dams

12/2/2020 (Permalink)

5 Ice Dam prevention tips 5 Ice Dam prevention tips

Storm Damage 

Winter Storms and Ice Damage 


The potential for surprise snow storms are very real and happen often in the winter months of North Idaho (and it's surrounding areas). They can also be beautiful to see as the snow sticks to trees, bushes and buildings! But, as we know, they can be dangerous to your home and business as well. In order to stay safe, SERVPRO of Coeur d'Alene wants you to please follow these and other safety tips for your home.

Before the Storm:

* Have an emergency supply kit on hand.

* Develop a communication plan with all members of your family.

After the Storm:               

*If wires come down due to the weight of the snow, do not touch them.

*Do not drive on roads that haven't been cleared.

Keep you and your family safe during a storm! When in doubt, stay away from anything that may look suspicious or anything that may break due to the weight of the snow. 

If the snow starts melting and it comes into your home, SERVPRO of Coeur d'Alene is here to help! We can remove any affected materials and dry out the structure.

For more information, please contact us at (208) 457-1234.

Winter Storm Damage Tips

12/2/2020 (Permalink)

White snow and red winter storm sign White snow and red winter storm sign

Storm Damage 

Take Care of Your Roof

* Keep your gutters clear of debris! This will keep ice for accumulating and backing up and will prevent further damage to your shingles.

*Trim your trees all year-round to prevent broken branches.


  • Roof care is essential to prevent further damages to your home!
  • Keep an eye on any ice dams that may form
  • Watch for water intrusion in your walls and ceilings.
  • Keep walkways and driveways clear.

How to Prevent Ice Dams:

  • Eliminate heat sources which may be under your roof (examples are: lights and heaters in attic spaces).
  • Keep your attic cool and well ventilated.
  • Contact a roofing professional to remove snow or fix broken shingles.
  • Invest in a roof rake if possible. This is a tool that allows you to stand on the ground and safely brush snow off of your roof.
  • Avoid trying to chip away at any ice dams that have formed. This could damage your roof and gutter. 
  • Talk with your roofing professional about sealing the roof deck with a moisture barrier.

Remember to call SERVPRO of Coeur d'Alene with any STORM Emergency. We are here 24/7, 365 days a year at 208-457-1234.

Have Trees Fallen?

12/2/2020 (Permalink)

Neighbors tree fell over on a homeowner's roof Neighbors tree fell over on a homeowner's roof

Storm Damage 

Have Trees Fallen? 


Severe weather events that can threaten North Idaho homes do not always damage your home in ways that you might expect. With harsh winds, snow, ice and torrential rainfall, aging or dying trees can uproot or split, allowing it to fall into your house. The roof of your property was not made to sustain blunt impact and can give way and collapse in these strike zones.

SERVPRO of Coeur d'Alene has a comprehensive approach to restoration and recovery, supplying both accredited technicians for water or cleaning restoration inside the house and great contacts of licensed general contractors we partner with. This full team of professionals focuses on addressing three primary areas of focus when contending with tree damage.

Roof Tarping

Emergency construction solutions are a vital element to restoration and recovery in its earliest phases. To reduce or entirely prevent flooding or water exposure, our roof tarping services encompass the entire damaged portion of the roof. 


If water damage exists inside of the house, these situations must get addressed immediately to reduce the threat of secondary effects such as mold growth. Even without moisture or flooding concerns, our cleaning technicians can work on debris removal and damage assessment inside to prepare the home for the full-scale reconstruction to follow.

Many unfortunate storm damage scenarios can compromise the roof of your family home. Even though this situation can be stressful and challenging, you can trust in the comprehensive approach of our SERVPRO of Coeur d'Alene team to help. You can reach us 24/7 by calling us at 208-457-1234.