Local Spotlight: Coeur d’Alene Regional Chamber of Commerce

8/22/2022 (Permalink)

You might not think of lovely Coeur d’Alene as a place where you would get much flooding damage, but at SERVPRO of Coeur d’Alene, we actually see our fair share. A lot of homes and buildings in northern Idaho have basements, and, since water always flows down, whenever there is water damage, a basement or crawl space is the likely site. Keeping an eye out for water damage in these spaces is an important part of the home and building maintenance. 

Frequently, the types of water damage problems we handle are from things like leaking or burst pipes, activated fire sprinklers, or faulty appliances. But another source of water damage in the Pacific Northwest is from storms, and when Coeur d’Alene is hit with a storm, some of them can surely dump a lot of rain! This was the case with a storm that hit Coeur d’Alene earlier this year.

During a storm with lots of rain and high winds, the storm door in the basement of the Coeur d’Alene Chamber of Commerce could not hold all the water out, and started flooding the carpet, stairs, and the basement, which was used primarily for storage. The employees piled up sandbags, but they just were not keeping the water out. That’s when they made the prudent move and called the professionals at SERVPRO. 

SERVPRO of Coeur d’Alene prides itself on responding quickly when a customer needs us. Not only do we know that our quick response can provide real, practical help, but it also gives our customers tremendous peace of mind. Sometimes a problem, such as flooding, is just too difficult to tackle yourself, especially when you don’t have the manpower, the know-how, or the equipment to do the job. For the Chamber of Commerce, we were able to have our personnel and the right equipment on-site within three hours. 

The first order of business was to stop the problem, and we were able to add more sandbags and stem the water flow. Then, it was a question of identifying the extent of the damage and cleaning up the water. SERVPRO got to work setting up pumps, dryers, fans, and dehumidifiers, and making a careful inspection of the site.

Thankfully, because the Chamber acted so quickly, we realized that simply drying everything out would take care of most of the damage. SERVPRO pulled off the rubber baseboard to inspect for additional damage and to help the dryers be more effective. Keeping the dryers and dehumidifiers going, and testing periodically, we were able to get the entire space dried out over the course of a few days. The only reconstruction required was to reapply the rubber baseboards. From beginning to end, the entire process of getting them back to full operational order was about 12 days.

Happy – and relieved – customers is our goal and the Chamber of Commerce let us know that we scored a “perfect 10” on helping them address and recover from their storm damage. 

If you have water damage, or experience any other kind of disaster–fire, storm, flooding, mold – contact the professionals at SERVPRO, any time of day or night. We can tackle any size problem, from minor damage all the way to complete building reconstruction. SERVPRO of Coeur d’Alene is proud to serve the communities throughout Kootenai County including Post Falls, Rathdrum, and Sandpoint. We’ll be here when you need us.