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Fire Precautions

10/4/2021 (Permalink)

SERVPRO Vehicle and a Fire Truck SERVPRO Vehicle and a Fire Truck

What are Fire Precautions 


“Fire Precaution” refers to various measures that are taken to minimize the risk of damages from fire. This includes: implementation and installation of policies and equipment that are designed to prevent fires.

The term General Fire Precautions (GFP) is used to describe structural features and any available equipment. This is to ensure that occupants of a building are able to exit and go to a safe place during a fire!


These include (but are not limited to):

  • Fire Alarms Installation
  • Getting an Emergency Plan together with all of your contacts.
  • Ensure the building is equipped with the structural features necessary enclose the fire and extinguish it. Moving to a safe place to gather. 
  • Developing escape routes and shelter-in-place measures.
  • Maintaining automatic fire suppression devices if needed.

Also remember that SERVPRO of Coeur d'Alene offers a NO COST Emergency Plan (ERP) available to your business anytime. This is equipped with all of your emergency contacts, account numbers, etc. You will be given online access to reach us at any given time and share this information with anyone you choose. 

Call us today to set up a NO COST ERP Appointment @ 208-457-1234.

Tips you need to know in case of a FIRE

10/4/2021 (Permalink)

Fire Damage In A Kitchen Fire Damage In A Kitchen

Tips you need to know in case of a FIRE


A Fire can be a very scary thing for everyone involved. Sharing information to plan and be safe is essential. Here are some tips to help...

1) Work out a family escape plan ahead of time. 

2) Follow specific instructions when using space heaters. Don't crowd in a small area. Turn off when not home. 

3) Crawl under the smoke. Go as low as possible. 

4) Pot handles in the kitchen should always face away from you. Enforce a kid free zone in the kitchen when cooking near a stove/oven if possible. 

5) Install Smoke Alarms in the home and/or make sure that they are all in working condition. 

Lastly, If you ever experience a fire, call SERVPRO of Coeur d'Alene. Your Fire Damage professionals @ 208-457-1234. 

Fire Damage & Your Belongings

10/4/2021 (Permalink)

Fire Damage in A Home- Fire Damage, No Problem Fire Damage in A Home- Fire Damage, No Problem

Fire Damage & Your Belongings 


Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Coeur d'Alene understands your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home.

Contents Restoration

SERVPRO of Coeur d'Alene specialize in restoring contents damaged by water, fire, or mold. We have a “restore” versus “replace” mentality which helps you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items can be restored to pre-fire condition. We also use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Coeur d'Alene can conduct an organized, efficient move-out of the affected area. A move-out has several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. 

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. SERVPRO of Coeur d'Alene will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Coeur d'Alene can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

Call us @ 208-457-1234. We are available 24/7 for emergencies. 

Water Damage Tips

10/4/2021 (Permalink)

water damage on vinyl in kitchen floor water damage on vinyl in kitchen floor

Water Damage Tips (Outside of your Home) 


Are you needing some extra information to make sure you have done all you can in and around your home (to possibly prevent Water Damage). Here are some tips that can help you save a lot of headache. 

FIRST- Disconnect hoses. Disconnecting your hoses from your faucet should be done first thing in the Fall Season. 

Clean out your gutters and downspouts.

Get to Understand Your Water Main.

Make sure ALL Appliances are in working order.

Fix any leaks you notice. DON'T WAIT ON THIS. 

Check your water pressure.

In North Idaho, we handle a very large amount of water loss situations. Knowing what to do and what not to do is VERY IMPORTANT. 

SERVPRO of Coeur d'Alene is available for any emergency 24/7, 365 days a year. Call us at 208-457-1234. 

Commercial MOLD Remediation

10/4/2021 (Permalink)

SERVPRO Tech in PPE on Mold Job SERVPRO Tech in PPE on Mold Job

Commercial Mold Remediation 


Besides causing a major business interruption, a mold problem can present possible serious health effects for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Coeur d'Alene, we will work fast to manage the situation.

  • 24/7 Emergency Contact 
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,950 Franchises
  • North Idaho's Locally Owned and Operated Franchise. 

Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Coeur d'Alene can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation and bring back to preloss condition. 

What we specialize in: 

  • Applied Microbial Remediation
  • Water Damage Restoration 
  • Applied Structural Drying 
  • Odor Control
  • Upholstery and Fabric Cleaning

Contact us for Emergencies at 208-457-1234.

Commercial Properties: Water Damage or A Flood?

10/4/2021 (Permalink)

24 hour flooding clean up service. Flood outside with picture of house. 24 hour flooding clean up service. Flooding picture with house.

Is It Water Damage or A Flood in My Business? 

Water Damage and Flood Damage can be compared to being the same but when it comes to insurance and repairs, they can be quite different. 

  • When caused by a plumbing issue, a flooded A/C unit, or an overflow on a washing machine, these would be categorized as a Water Loss. 
  • When Water originates from a natural disaster like a heavy rain pour or hurricane it can present other issues such as prolonged roof leaks and sump pump failure. This would be categorized a Flood Damage. 

Water Damage and what causes it...

A bursting pipe or a plumbing situation is most likely what homeowners will experience when dealing with Water Damage. Water damage can also come from the following: A overflow of a Washing Machine, Refrigerator leak, An HVAC unit malfunction. 

In Addition: If you have an attic or second floor, water damage can most definitely affect the floors beneath it. 

Flood Damages..

Flood damage is damage to the home as a direct result of a flooding occurrence or event. Plainly speaking, it must rain enough to create a flooding event or a flash flood. This may happen during a natural disaster that produces heavy rainfall in a short period of time. 

If you experience a Flood or a Water Damage Issue, call SERVPRO of Coeur d'Alene's 24/7 Emergency number at 208-457-1234. 


9/23/2021 (Permalink)


Will this EVER end?


The world as we know it has turned upside down. Many of us see things totally different than we did a few years ago. There is much fear, worry and anxiety whether you yourself have experienced COVID, know someone who has or have just heard about it. 

Many businesses are still being affected by having a shortage of staff, not bringing in enough revenue to keep their doors open and have the constant question in their minds of "Will we continue to have enough business to survive". What can SERVPRO of Coeur d'Alene do to help? 

Fogging has become a mandatory procedure for many businesses. When we fog, it helps to sanitize and disinfect an area to limit the airborne pathogens. It doesn't matter what kind of business you have, everyone is wanting to stay afloat, keep their customers and employees safe and worry free. We cannot eliminate COVID, but we can limit the effects. 

Remember, we are in the community and we are here to help.

Call SERVPRO of Coeur d'Alene today @ 208-457-1234.

Reset Your Business!

6/8/2021 (Permalink)

Spray cleaning with gloves Spray cleaning with gloves

Reset Your Business! 


If you’re an operating business owner then you tend to know how important it is at this time to have confidence that you’re functioning in the cleanest, safest environment possible. That’s why many businesses are calling on SERVPRO of Coeur d’Alene to help them in the deep cleaning of their spaces so that employees and customers alike feel good about coming in.

It has been a countless fight against the COVID-19 virus and is important to know where to get a deep cleaning in the event of an outbreak. Furthermore, as things are slowing down in this area, SERVPRO of Coeur d’Alene professionals have the skills and the tools to give your business a clean reset, so you can get back to “normal”.

As the deadly COVID-19 virus made its way into the U.S., SERVPRO’s expertise in cleanup and restoration was called on to help. SERVPRO went to the frontlines in the battle to decontaminate facilities early on in the pandemic.

Business owners from small restaurants to major brands have come to know SERVPRO as a name they can trust in an emergency because of their reputation as the #1 choice in the cleanup and restoration industry. SERVPRO of Coeur d’Alene is that trusted locally owned and operated location for all of North Idaho!

Are you needing a reset for your business? Call us at SERVPRO of Coeur d’Alene today 208-457-1234.

Basement Floods

6/8/2021 (Permalink)

Flooded Basement Flooded Basement

What To Do When Your Basement Floods 


While instincts tell you to panic at the sight of pooled water inside your home, try to keep calm.

The most important thing to remember is to never enter a flooded area when the power is on.

Start with these steps:

  1. Shut off electricity and gas to the area. If you’re not sure how, call an electrician or your local SERVPRO of Coeur d'Alene who can get someone out to you right away.
  2. Try to determine the source of the water. Excessive rainfall or a burst pipe are two top reasons why your basement may flood.
  3. If safe to proceed, and while wearing protective gear like boots, gloves and a mask, enter the water to investigate the source further. If your basement has a drain and you can safely navigate to it, check to see if it is clogged.
  4. Time to get that water out of there. Depending on the amount of water, this may be as simple as using towels, a mop, or a wet vacuum. If the flooding is more extensive, an sump pump or extractor may be necessary. Once the bulk of the water has been removed, soak up all remaining moisture with towels.
  5. Assess damage. Remove any items, like furniture, that appear damaged by the water and move them to a space where they can dry. If the drying process on items is taking longer than a couple days, unfortunately, they may not be able to be salvaged. Any items that were within boxes should be removed to air out, and all items should be monitored for mildew growth.
  6. Get the air moving in the basement to dry it out. Open windows and doors, and use fans placed around the space to inspire quick drying of the flooded area. If you have a dehumidifier, move it to the basement to aid the drying process.

How to prevent your basement from flooding?

It’s easy to look back at the cause of a flooded basement and see where things went wrong, but what about preventing flooding before it occurs? There are some measures you can take today to help waterproof your basement and safeguard it against a catastrophic flooding episode.

  • Keep your rain gutters clean, and make sure they’re pointed away from the foundation of your home.
  • During the next heavy rain, check around your yard to see where water is pooling and being diverted to. If it’s going toward the foundation of your home, contact an expert to grade your yard so it’s able to properly handle the water it receives during storms.
  • If you have a basement window, make sure it’s protected with a window well cover.
  • A sump pump can be your basement’s hero. An automatic sump pump set to trigger on when it senses water in your basement space offers a layer of protection for your home, even when you’re not there. Homeowners in particularly flood-prone areas should have a backup sump pump, and check to see if flood insurance is available for purchase.

When to call for help with basement flooding:

Calling a professional for help is always a good idea, especially if the amount of water is more than a foot deep, many items have become wet, or mildew is beginning to take hold. Quickly removing the water and beginning the drying process is essential to lessen the possibility for mold to form, which can greatly increase the damage and cost involved.

SERVPRO of Coeur d'Alene has the knowledge, experience and expertise to help you quickly deal with a flooded basement cleanup, because we handle these types of jobs all the time. Let us deal with the stress and get your basement back in working order.

Give us a call @ 208-457-1234 and we will take the worry for you.

Summertime- Broken Pipes & Water Damage

6/8/2021 (Permalink)

Leaky pipe near wood beams Leaky pipe near wood beams

Summertime- Broken Pipes & Water Damage


Broken pipes can be more of a problem than you may be aware of during the summer months. Here are 2 tips to help you to keep your home safe from water damage this summer.


Sewer backups and clogs are the worst and are all too common- especially in summertime. Any excess pressure that may be in your sewer lines can be a major cause for disaster. This is where SERVPRO of Coeur d’Alene can come in to help! We are Disaster Recovery Specialists and knowing who to call first is KEY!


With summer just about here, this means there is greater demand for water (such as in watering your lawn, filling and maintaining a swimming pool, hot tub, turning your sprinklers back on, etc). This increased water usage could cause a problem. How can I make sure to do all I can for prevention? First things first- you may want to have your pipes checked and/or updated regularly. Make sure that no deterioration is present in your pipes. The ultimate goal here is to prevent any water from coming into your water wells and ultimately flooding your basement. 

As a reminder- SERVPRO of Coeur d’Alene specializes in water damage! Feel free to call us anytime for a quote. We are here for you and our motto is to make it "Like it never even happened."

Reach us today @ 208-457-1234